About OnPay

OnPay is a fast-growing technology company in Atlanta offering a modern cloud-based payroll, HR, and benefits solution to small businesses. We want to hear from you if you are looking to be a part of something special and join a great team in a fast-paced environment.

OnPay’s Benefits team is responsible for assisting new and existing clients with their insurance (health, dental, life, vision, short-term, and long-term disability plans). This role offers an exciting opportunity to ensure that our client’s benefits experience with OnPay has a foundation of precision and accuracy. We fully understand that it is our client’s success that makes us great. By doing business in this way, we deliver an exceptional experience resulting in saved time and money for our clients.

Learn more at OnPay.com

We do not accept in-person applications, please apply using our careers site.

Responsibilities:

• Assist Benefits Services with end to end support for client account administration working directly with employers, carriers, and/or employees

• Collaborate with Benefits Sales team to facilitate client onboarding

• Proficiently organize and prioritize client requests to meet set deadlines

• Audit all employee/employer updates and related information in client accounts

• Perform account follow-ups to ensure accuracy for a complete service experience

• Maintain documentation and client details in multiple platforms

Traits We Seek:

• Keen attention to detail coupled with exceptional organizational skills

• Assumes ownership of tasks along with a strong work ethic

• Demonstrates a strong sense of urgency to enhance the client’s onboarding experience

• Willingness to go above and beyond without hesitation

• Problem solver enjoys helping others

Experience and Skills:

• Experience in a precision data entry and/or administrative role

• Experience with administration of insurance policies

• Some college experience (degree preferred)

• Excellent written and verbal communication

Perks:

• A casual team-oriented environment with a solid work/life balance and flexible work options

• Competitive pay including bonuses and stock options

• Four weeks of paid time off plus paid holidays, Medical, Dental, Vision, Short-term/Long-term Disability, Life Insurance, Parental Leave

• On-site training at our Ponce City Market HQ

• Stocked kitchen with a variety of snacks and drinks

• Ponce City Market employee discounts & more!

Recruiting Fraud Alert:

To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com

Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email careers@onpay.com

OnPay is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.